ZoomBitesGo Privacy Policy and Terms of Service

Effective Date: 9/15/2025
Last Updated: 9/15/2025

Privacy Policy

1. Introduction

ZoomBitesGo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or mobile application (collectively, the "Services").

ZoomBitesGo is a subsidiary of Zoom Industries, Ltd. (Canada) and Zoomies Group, LLC (USA). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Personal Information: We may collect personally identifiable information such as:

Name, email address, phone number

Billing and shipping addresses

Payment information (processed securely through third-party payment processors)

Account credentials and preferences

Usage Information: We automatically collect:

Device information (IP address, browser type, operating system)

Usage patterns and interactions with our Services

Location data (with your consent)

Cookies and similar tracking technologies

Communication Data: Information from your communications with us, including customer service interactions and feedback.

3. How We Use Your Information

We use collected information to:

Provide, maintain, and improve our Services

Process transactions and fulfill orders

Communicate with you about your account and our Services

Send promotional materials (with your consent)

Analyze usage patterns to enhance user experience

Comply with legal obligations and enforce our terms

Protect against fraud and security threats

4. Information Sharing and Disclosure

We may share your information with:

Service Providers: Third-party companies that help us operate our Services

Parent Companies: Zoom Industries, Ltd. and Zoomies Group, LLC for business operations

Legal Requirements: When required by law or to protect our rights

Business Transfers: In connection with mergers, acquisitions, or asset sales

Consent: With your explicit permission for other purposes

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have rights to:

Access, update, or delete your personal information

Opt-out of marketing communications

Request data portability

Object to certain processing activities

Lodge complaints with supervisory authorities

To exercise these rights, contact us at [email protected].

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including Canada and the USA, which may have different data protection laws.

8. Retention of Information

We retain your information for as long as necessary to provide our Services and comply with legal obligations. We will delete or anonymize your information when it's no longer needed.

9. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

Terms of Service

1. Acceptance of Terms

By accessing or using ZoomBitesGo's Services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

ZoomBitesGo provides [insert brief description of your services]. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time.

3. User Accounts

Account Creation: You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials.

Account Responsibilities: You agree to:

Provide accurate and complete information

Keep your account information updated

Maintain the security of your account

Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to:

Violate any applicable laws or regulations

Infringe on intellectual property rights

Transmit harmful, offensive, or illegal content

Attempt to gain unauthorized access to our systems

Interfere with the proper functioning of our Services

Use our Services for commercial purposes without permission

5. Intellectual Property

Our Content: All content, trademarks, and intellectual property related to our Services are owned by ZoomBitesGo, Zoom Industries, Ltd., or Zoomies Group, LLC.

User Content: You retain ownership of content you submit but grant us a license to use, modify, and distribute it in connection with our Services.

6. Payment Terms

Pricing: All prices are listed in the applicable currency and may be subject to taxes.

Payment Processing: Payments are processed through third-party payment processors. You agree to their terms and conditions.

Refunds: All services are final sale. No long term contracts are implied, and the client may cancel at any time, and they will be able to use the service through the end of their billing period.

7. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZOOMBITESGO, ZOOM INDUSTRIES, LTD., AND ZOOMIES GROUP, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES.

9. Indemnification

You agree to indemnify and hold harmless ZoomBitesGo and its parent companies from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.

10. Termination

We may terminate or suspend your access to our Services at any time, with or without notice, for any reason, including violation of these Terms.

11. Dispute Resolution

Governing Law: These Terms are governed by the laws of [British Columbia, Canada for Canadian businesses, and California, USA for US-based businesses].

Arbitration: Any disputes will be resolved through binding arbitration, except where prohibited by law.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through our website or email. Continued use of our Services constitutes acceptance of modified Terms.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14. Contact Information

For questions about this Privacy Policy or Terms of Service, please contact us at:

Email: [email protected]

This document serves as both our Privacy Policy and Terms of Service. By using ZoomBitesGo's Services, you acknowledge that you have read, understood, and agree to both policies outlined above.